Customer Care Executive
Nikham Innovations Private Limited
Customer Care Executive
Nikham Innovations Private Limited
Sector 28, Gurgaon/Gurugram
₹15,000 - ₹20,000 monthly*
Fixed
₹15000 - ₹15000
Average Incentives*
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
16 applicants
Benefits include: Overtime Pay
Job Description
We're building India’s most authentic Korean ramen brand across D2C, quick commerce, and marketplaces. We move fast, test aggressively, and believe execution beats overthinking. As we scale rapidly across platforms like Zepto, Amazon, Flipkart and Shopify, customer experience is a core growth lever for us.
Role Overview:
We’re looking for a Customer Success Executive who will do more than just reply to queries.
You will:
- Resolve customer issues quickly and em-pathetically
- Own post-purchase experience across channels
- Convert complaints into loyalty
Extract real insights from customer conversations and feed them back into marketing, product, and operations
Job role
Work location
Rear End, MGF Metropolis Mall, near Miraj Maxium Cinema, Sector 28, Maruti Housing Colony, Gurugram, Sarhol, Haryana 122009, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Diploma
Skills
Domestic BPO
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Nikham Innovations Private Limited
Address
Rear End, MGF Metropolis Mall, near Miraj Maxium Cinema, Sector 28, Maruti Housing Colony, Gurugram, Sarhol, Haryana 122009, India
Job posted by Nikham Innovations Private Limited
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