Customer Care Executive
Redcliffe Labs
Customer Care Executive
Redcliffe Labs
Sector 39, Gurgaon/Gurugram
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 05 Jan 2026 - 17 Jan 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
83 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), Food/Meals
Job Description
Job Title: Customer Support Executive – Voice Process
Location: Gurgaon 39 Unitech Cyber Park Tower C
Job Description:
We are looking for a Customer Support Executive for our voice process. The role involves handling inbound and outbound customer calls, resolving queries, and providing accurate information in a professional manner. Candidates should have good communication skills, a customer-focused approach, and the ability to handle calls efficiently.
Responsibilities:
- Handle customer calls and provide prompt resolutions
- Maintain call records and follow standard procedures
- Ensure customer satisfaction by offering effective support
- Escalate issues to the concerned team when required
Requirements:
- Good verbal communication skills
- Have voice process experience
- Ability to work in rotational shifts , Rotational Off, and 6 Days working
Contact Person: HR Bhawna Verma ( 9971944774)
Job role
Work location
UNITECH CYBER PARK, 39, Sector Main Road, Durga Colony, Sector 46, Gurugram, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Customer support, Outbound calling, Domestic calling, Inbound calling, Inbound calls, Blended process, Domestic BPO, Handling escalations, Inbound process, Customer care, Escalation support, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
05 Jan 2026 - 17 Jan 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
10.00 am - 04.00 pm
Other instructions
1..Kindly bring the Hard Copy Resume 2..Dress Code will be formal or decent clothes Contact Person: HR Bhawna Verma ( 9971944774)
About company
Name
Redcliffe Labs
Address
UNITECH CYBER PARK, 39, Sector Main Road, Durga Colony, Sector 46, Gurugram, Haryana, India
Job posted by Redcliffe Labs
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