Customer Care Executive

Teleperformance

Sector 18, Gurgaon/Gurugram

₹15,000 - ₹30,000 monthly

Fixed

15000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

44 applicants

Benefits include: PF, Flexible Working Hours, ESI (ESIC), One-way cab, Two-way cab

Job Description

  • Customer Service Responsibilities list: Manage large amounts of incoming phone calls.
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file



Teleperformance


Plot no 96,97

Udyog Vihar phase 4 Near Seva tower

Gurgan


Ref:-HR-Viraaj

Call@7011912847

-Carry your

-Resume

-Id proof (Aadhar Card)

Job role

Work location

Teleperformance, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India Sector 18, Gurgaon/Gurugram

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Teleperformance

Address

Teleperformance, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India Sector 18, Gurgaon/Gurugram

Job posted by Teleperformance

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