Customer Care Executive

Mega Walk-In Drive at Teleperformance!!

• Customer Service Responsibilities list: Manage large amounts of incoming phone calls.
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file

Both Fresher & Experienced candidates can apply.

Interested candidates can share their resume to below mentioned email Id-

sakshi.sharma11@teleperformancedibs.com