Customer Care Executive

Job Description:

We are looking for a Customer Service Executive (Inbound) to handle customer queries and provide effective resolutions while ensuring high customer satisfaction.

Key Responsibilities:

• Handle inbound customer calls professionally and efficiently
• Resolve customer inquiries, complaints, and service requests
• Maintain accurate records of customer interactions
• Follow company policies and quality standards
• Ensure excellent customer experience at all times

Eligibility Criteria:

• Minimum 1 year of customer service experience (mandatory)
• Excellent communication skills (V5 level)
• Ability to work in rotational shifts
• Comfortable with 6 days working and rotational weekly offs