Customer Care Executive

Pstgems

Sector 50, Gurgaon/Gurugram

₹15,000 - ₹17,000 monthly

Fixed

15000 - ₹17000

Earning Potential

17,000

Work from Office

Full Time

Night Shift

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 21 May 2025 - 31 May 2025 | Time: 11.00 am - 04.00 pm...See details

63 applicants

Benefits include: PF, Laptop, ESI (ESIC)

Job Description

  • Handle incoming and outgoing customer calls/messages professionally and efficiently.
  • Resolve customer queries, provide information about products/services, and escalate issues when necessary.
  • Conduct customer verification calls as per company protocols.
  • Maintain accurate records of conversations and follow-up actions.
  • Communicate clearly and effectively in English and/or local language(s).
  • Ensure customer satisfaction and maintain service quality standards.

Job role

Work location

TOWER-C, Golf Course Extension Road, The Close South, Sector 50, Gurugram, Haryana, India Sector 50, Gurgaon/Gurugram

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Blended process, Domestic BPO, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

21 May 2025 - 31 May 2025 | Note: No walk-in interviews will be conducted on Saturday and Sunday

Time

11.00 am - 04.00 pm

Other instructions

Please carry the following documents: your updated Cv Adhaar card and Pan Card Educational Certificates

About company

Name

Pstgems

Address

TOWER-C, Golf Course Extension Road, The Close South, Sector 50, Gurugram, Haryana, India Sector 50, Gurgaon/Gurugram

Job posted by Pstgems

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