Customer Care Representative
Wiselife Wellness India
Customer Care Representative
Wiselife Wellness India
Sector 44, Gurgaon/Gurugram
₹18,000 - ₹20,000 monthly
Fixed
₹18000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
1 applicants
Job Description
About WiseLife
WiseLife is a premium health and wellness brand born from our Founder’s vision to improve mental and physical well-being through thoughtfully designed, sustainable yoga mats and fitness equipment — proudly made in India. After receiving an overwhelming response online, we are now expanding our footprint in the offline market, partnering with leading wholesalers, retailers, fitness centres, and yoga studios.
Job Overview:
We are looking for a customer-focused and proactive Customer Support Representative to handle customer queries, resolve issues, and ensure a smooth customer experience.
Key Responsibilities:
- Handle customer queries via calls, emails, and chats
- Provide accurate information about products and services
- Resolve customer complaints and issues promptly
- Maintain professional and polite communication
- Track and manage customer requests and follow-ups
- Coordinate with internal teams for issue resolution
- Maintain records of customer interactions and feedback
Key Skills:
- Excellent communication skills (Hindi & English)
- Strong problem-solving ability
- Customer-first attitude
- Ability to work in a fast-paced environment
- Basic knowledge of CRM tools
Preferred Profile:
Prior experience in customer support or telecalling
Experience in D2C / e-commerce industry is a plus
Job role
Work location
93, Sector 44 Road, Sector 44, Gurugram, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Wiselife Wellness India
Address
93, Sector 44 Road, Sector 44, Gurugram, Haryana, India
Job posted by Wiselife Wellness India
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