Customer Relations Specialist

Job Description for the role of support executive

Location: Gurgaon Sector 48

Schedule: 6 days a week | Full-time

At least 1 - 3 years' of relevant work experience in customer service (hospitality/co-living preferred).

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to the quarries.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.
• Strong communication & problem-solving skills a great multitasker.
• Coordinate with property & maintenance teams for quick resolutions.
• Ensure smooth communication
• Handle resident queries via calls, emails & WhatsApp.
• Assist with check-ins, check-outs & payments.
• Coordinate with property & maintenance teams for quick resolutions.

Required Skills

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

  Apply now at - sneha@blossomstayz.com and can ping me on 7303014827