Customer Success Associate

Thr consultants

Gurgaon/Gurugram

₹22,000 - ₹37,000 monthly*

Fixed

22000 - ₹32000

Average Incentives*

5,000

Earning Potential

37,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

8 applicants

Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

Dear Candidate,

We are excited to bring you amazing career opportunities with our prestigious clients Transcom, a global leader in customer experience solutions, Transcom is looking for Customer Success Associates to join our international process. This role is ideal for individuals who excel in customer engagement, problem-solving.

Customer Service Responsibilities

Handle inbound customer inquiries and provide support.

Resolve product-related issues and assist with claims or policy changes.

Document interactions and escalate complex cases to appropriate departments.

Ensure high levels of customer satisfaction through timely follow-ups.

Job Details:

Location: Gurgaon

Shift: Rotational Shift | 5 days a week (2 rotational off)

Both side Cab facility within 20Kms

Compensation: 22,000 -32,000 (CTC) + Incentives

Benefits: PF, ESIC, Group Insurance, Gratuity, and performance-based incentives

Eligibility Criteria:

Min. 6 Months of Experience in International Process Mandatory.

Graduates, Post-Graduates with recognized university can apply.

Strong communication, selling, and problem-solving skills.

Confident, energetic, and presentable individuals.

Take the first step toward an exciting and rewarding career with our esteemed clients!

Job role

Work location

Gurgaon, Haryana, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Good Communication Skills, English, Blended process, English speaking, English proficiency, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Thr consultants

Address

Gurgaon, Haryana, India

Job posted by Thr consultants

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