Customer Success Associate

Dear Candidate,

We are excited to bring you amazing career opportunities with our prestigious clients Transcom, a global leader in customer experience solutions, Transcom is looking for Customer Success Associates to join our international process. This role is ideal for individuals who excel in customer engagement, problem-solving.

Customer Service Responsibilities

Handle inbound customer inquiries and provide support.

Resolve product-related issues and assist with claims or policy changes.

Document interactions and escalate complex cases to appropriate departments.

Ensure high levels of customer satisfaction through timely follow-ups.

Job Details:

Location: Gurgaon

Shift: Rotational Shift | 5 days a week (2 rotational off)

Both side Cab facility within 20Kms

Compensation: 22,000 -32,000 (CTC) + Incentives

Benefits: PF, ESIC, Group Insurance, Gratuity, and performance-based incentives

Eligibility Criteria:

Min. 6 Months of Experience in International Process Mandatory.

Graduates, Post-Graduates with recognized university can apply.

Strong communication, selling, and problem-solving skills.

Confident, energetic, and presentable individuals.

Take the first step toward an exciting and rewarding career with our esteemed clients!