Customer Support Executive

International Chat/Voice Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)

Process:- Voice Process / Chat Process (Chat/Voice Process)

Note:- Work From Office.

Salary :- 3 Lack CTC to 6 Lack CTC

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Chat/Voice process for enterprise business of our telecom partner
• (Customer Service)
• Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 5 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their need
• Resolving customer queries and issues related to the products and service.

Note:- 5 days Working and 2 Week Rotational Off

• 24/7 Rotational Shifts (Male & Female both)