Customer Support Executive

We’re reaching out to share details of an Inbound Customer Service Executive that we are currently hiring for. This is a bulk requirement, and we would really appreciate your support in helping us close this.

Inbound Customer Service Executive - Gurugram

Job Description & Prerequisites:

1. Education: Graduate.

2. Experience: Freshers can apply. 

3. Language Skills: Good verbal communication skills in English and Hindi.

4. Working Days: 6 days working with 1 rotational weekly off

5. Shift Timings: Any 9-hour shift for Male Candidates and any 9-hour shift between 7:00 AM and 7:00 PM for Female Candidates.

6. Work Location: Udyog Vihar Phase 4, Sector 18, Gurgaon, Haryana

Selection Process (to be briefed by our team):

1. HR Round

2. Operations Round

3. Virtual Assessment (SHL Bundle)

Compensation:

1. INR 19,000 CTC per month (INR 15,000 take home)

2. INR 1,500 bonus upon successful completion of training (30 days) (one-time bonus).

3. INR 1,500 bonus after completing 60 days on the production floor (one-time bonus).

4. Opportunity to earn additional incentives ranging from INR 2,000 to INR 7,000 (post-training), based on attendance and performance.

Additional Information:

1. Preferred candidate location is Gurugram; however, profiles can be sourced PAN India