Customer Support Executive

Vertex Global Services

Sector 18, Gurgaon/Gurugram

₹24,000 - ₹27,000 monthly

Fixed

₹24000 - ₹27000

Earning Potential

₹27,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

200+ applicants

Benefits include: PF

Job Description

Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions

Job role

Work location

Sector 18, Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - International Voice Process, Customer Success, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat, Telesales