Customer Support Executive

Job Title: Client Success & Lead Management Associate

Location: Gurgaon, Times Square Building, Sector 43 (Work from Office)

Working Days: Monday to Friday

Joining: Immediate joiners preferred

About the Role

We are looking for enthusiastic freshers to join our team as Client Success & Lead Management Associates. This role offers an excellent opportunity to build your career by working directly with clients, managing leads, and supporting business operations. If you are confident, have strong communication skills, and are eager to learn, we’d love to hear from you.

Key Responsibilities

• Interact with clients and address queries with professionalism and clarity
• Guide clients through documentation and onboarding steps
• Support lead follow-ups, tracking, and coordination with internal teams
• Assist in generating and nurturing leads through calls, emails, and follow-ups
• Perform basic administrative and reporting tasks to support business operations

Requirements

• Strong spoken & written English communication skills
• Graduate in any stream (freshers welcome)
• Basic proficiency in MS Office and email tools
• Based in or near Gurgaon (preferred)
• Comfortable with occasional local travel for client coordination

Key Skills

• Client Interaction & Communication
• Lead Management & Follow-ups
• Documentation & Coordination
• Confidence & Professionalism
• Basic Computer & MS Office Skills