Customer Support Executive

Required Skills

· Fluency in English

· International calling experience

· Minimum 1-5 year of experience in voice process is required

Role & responsibilities

· This is a full-time on-site role for a Global Customer Support located in Gurugram

· Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.

· Address customer concerns, resolve problems, and ensure customer satisfaction.

· Handle customer complaints professionally and escalate issues when necessary.

· Communicate effectively with customers, colleagues, and other departments within the organization.

· Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Perks and benefits

· Night meal

· Both side cabs within Gurgaon city

· Group medical insurance