Customer Support Executive

Location – Sector 27, Gurgaon

Roles & Responsibility – 

Position Details – Customer Support Executive

·        Handle inbound and outbound calls and emails related to customer issues, product inquiries, and service requests

·        Provide timely, accurate, and professional responses to customer concerns, ensuring high levels of customer satisfaction

·        Follow up on open or pending customer cases to ensure prompt resolution

·        Escalate complex or unresolved issues to the relevant department or supervisor as per escalation protocols.

Please Note –

• Office Timing – 9:30 to 6:30
• Working days – Monday to Friday