Customer Support Executive

Skills Required:

• Excellent verbal & written communication skills
• Strong interpersonal and customer-handling abilities
• Good listening and problem-solving skills
• Positive attitude and willingness to learn

Roles & Responsibilities:

• Handle customer queries via calls/chats/emails as per process
• Provide clear, accurate, and timely information to customers
• Ensure customer satisfaction by following quality standards
• Log interactions and follow process workflows
• Coordinate with seniors for escalation cases when needed