Customer Support Executive

Transcom India

Sector 18, Gurgaon/Gurugram

₹18,000 - ₹20,000 monthly

Fixed

18000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

174 applicants

Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance

Job Description

Hiring for Customer Support

🏢 Work Mode: Work From Office

🧑‍💼 Position: Customer Support Executive



Contact: 7251082029


📍 Interview Mode:

* Face-to-Face / VETI 5 or VETI 6 Communication Assessment


🛠 Skillset Required:

* Excellent communication in both English and Hindi

* No MTI/RTI

* No grammatical or pronunciation errors


🎓 Qualification: Graduate (Any Field)


📝 Interview Rounds:

1️⃣ HR Round

2️⃣ Versant (Level 4, 5, or 6 Certified)

3️⃣ Written Assessment

4️⃣ Operations Round

5️⃣ Client Round (In Office)

6️⃣ Joining Formalities

7️⃣ Final Joining


💼 Experience:

* Freshers & experienced candidates for Customer Support (MX)

* Minimum 1 year sales experience for Sales (ML)


📍 Location:

Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana – 122016


💰 Salary:

Up to ₹25,000 CTC (Customer Support / Sales)



⏰ Shift Timings:

* 24/7 Rotational Shift

* Female Shift Window: 8 AM – 8 PM

* Male Shift: Rotational

* 6 Days Working | 1 Rotational Week Off


Working Days: 5 days a week

Shift: Rotational shifts with rotational weekly offsy

💰 Salary: ₹25,000 CTC, 20k in hand

🎁 Benefits & Perks:

🚖 Both Side Cabs Provided

Job role

Work location

Udyog Vihar Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Customer Success, Customer Support - Non Voice / Chat

Skills

Good Communication Skills, Chat support, Blended process, Domestic BPO, Verbal communication, English grammar, English speaking, English vocabulary, English proficiency, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Transcom India

Address

Udyog Vihar Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India

Job posted by Transcom India

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