Customer Support Executive
Cogent E Services Pvt Ltd
Customer Support Executive
Cogent E Services Pvt Ltd
Gurgaon/Gurugram
₹23,000 - ₹23,000 monthly
Fixed
₹23000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
Urgently hiring
13 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Interested Candidates call directly to Mr.Arzoo-9759975943
We are hiring Customer Support Executives for the Voice Process. The role involves handling inbound customer calls related to Multiple Products and providing accurate, empathetic, and timely support.
Key Responsibilities:
- Handle inbound customer calls professionally and efficiently.
- Assist customers with queries related to Apollo product, and basic support.
- Provide accurate information while following service guidelines.
- Document customer interactions and resolutions in the system.
- Escalate complex issues to the concerned team when required.
- Maintain service quality and customer satisfaction standards.
Eligibility Criteria:
- 0-3 Years of experience in voice customer support required.
- Willingness to work in 247 rotational shifts.
- Customer-focused attitude with problem-solving skills.
Salary & Benefits:
- 23,000in-hand
- 6 days working
- Rotational shifts
Best Regards
THR Consultants
Job role
Work location
Gurgaon, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Good Communication Skills, Customer support, Inbound calls, Domestic BPO, Inbound process, Customer care, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Gurgaon, Haryana, India
Job posted by Cogent E Services Pvt Ltd
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