Customer Support Executive

Cogent E Services Pvt Ltd

Gurgaon/Gurugram

₹23,000 - ₹23,000 monthly

Fixed

23000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

13 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Interested Candidates call directly to Mr.Arzoo-9759975943


We are hiring Customer Support Executives for the Voice Process. The role involves handling inbound customer calls related to Multiple Products and providing accurate, empathetic, and timely support.


Key Responsibilities:

  • Handle inbound customer calls professionally and efficiently.
  • Assist customers with queries related to Apollo product, and basic support.
  • Provide accurate information while following service guidelines.
  • Document customer interactions and resolutions in the system.
  • Escalate complex issues to the concerned team when required.
  • Maintain service quality and customer satisfaction standards.

Eligibility Criteria:

  • 0-3 Years of experience in voice customer support required.
  • Willingness to work in 247 rotational shifts.
  • Customer-focused attitude with problem-solving skills.

Salary & Benefits:

  • 23,000in-hand
  • 6 days working
  • Rotational shifts

Best Regards

THR Consultants

Job role

Work location

Gurgaon, Haryana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Good Communication Skills, Customer support, Inbound calls, Domestic BPO, Inbound process, Customer care, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

About company

Name

Cogent E Services Pvt Ltd

Address

Gurgaon, Haryana, India

Job posted by Cogent E Services Pvt Ltd

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