Dear All,

Paisa bazaar is hiring for Collection - AM/DM (Manager Level Position) for Gurgaon Sector 44 Location.

Note : DRA Certification is Mandatory

Location :- Gurgaon Sector 44

Process :- Tele collection (Loans & Credit Cards)

Roles:- AM/DM (Manager Level Position)

Working Days:- 6 Days (Roaster Off)

Job Description:

1)Lead, mentor, and motivate a tele-collections team focused on write-offs (Recovery)

2)Maintain a strong understanding of personal loans, business loans, and credit cards.

3)Ensure adherence to regulations and minimize financial losses.

4)Generate and analyze reports on team and recovery performance.

5)Possess strong knowledge of DRA certification requirements and best practices.

6)In-depth knowledge of CIBIL scores and their impact on recovery.

7)Extensive experience in handling and resolving right-off cases.

8)Knowledge of and ability to manage attrition, shrinkage, and Average Handling Time

(AHT).

9)Proficiency in using various tracing tools for debt recovery.

10)Identify and implement process enhancements for efficiency.

11)Train and develop team members to maximize recovery rates.

12) Minimum 4+ years of experience as a AM/DM in Tele-Collections profiles.

If all the above requirements sounds like you, feel free to connect with us @ 9319884479 - HR Jaishree OR share your resume at jaishree@paisabazaar.com

- Or if you want to recommend someone, feel free to reach out to us @ 9319884479 - HR Jaishree.