Financial Analyst - Voice Process

Position- Financial Analyst – Voice process

Location – Gurugram (onsite)

Shift – Night shift, 5 days per week

Role & responsibilities

• Ability to resolve customer complaints and maintain customer satisfaction.
• Excellent written and verbal communication skills in English.
• Customer Service and Customer Experience skills for American customers desirable.
• Ability to work in a night shift.
• Knowledge of customer service principles.
• Great attention to detail.
• Ability to multitask and manage time effectively.
• Experience in a related field is desired.

Qualifications

·      Minimum 1 year of experience international calling.

·      Bachelor’s degree is required

·      Excellent communication skills

Perks and benefits

• Pick up and drop facility
• Night Meal
• Group medical insurance