Job Description:

We are looking for dynamic and target-driven sales professionals to drive gym membership sales.

Your role will be to engage with potential members, understand their fitness needs, and convert them into long-term customers.

Key Responsibilities:

● Lead Generation & Follow-ups – Engage with walk-ins, handle inbound inquiries, and proactively reach out to leads via calls, emails, and WhatsApp.

● Membership Sales & Conversions – Sell gym memberships, upsell personal training packages, and offer promotional deals.

● CRM Management – Use cult.fit portal to track leads, manage follow-ups, and update member records.

● Customer Engagement – Provide an excellent customer experience, address objections (pricing, timing, fitness doubts), and ensure high conversion rates.

● Partnerships & Offline outreach – Build relationships with corporates, apartment societies, and influencers to drive group memberships.

● Sales Targets & Incentives – Consistently achieve or exceed monthly sales targets to earn attractive incentives.

Day in Membership Consultants life:

1. Lead Engagement & Follow-Up

● Contact leads promptly after receiving them from the Customer Officer.

● Qualify leads by understanding their fitness goals, budget, and past gym experience.

● Follow up consistently via calls, WhatsApp, SMS, or emails.

2. Conduct Sales Consultations

● Schedule and conduct in-person or virtual consultations.

● Give gym tours(or get it done through fitness manager),showcasing facilities, trainers, and

services.

● Explain membership plans, pricing, and value propositions.

● Handle objections and concerns (e.g., pricing, commitment, past experiences).

3. Offer Personalized Membership Plans

● Suggest the best membership plans based on the lead’s fitness needs.

● Upsell or cross-sell premium plans, personal training, or additional services.

● Provide limited-time discounts or exclusive offers to close sales.

4. Drive Sales Conversion

● Maintain high conversion rates by using persuasion techniques.

● Create urgency (e.g., “limited slots,” “offer expires soon”).

● Process payments and ensure smooth onboarding for new members.

5. Maintain CRM & Lead Tracking

● Update the CRM system with lead status, interactions, and follow-ups.

● Track conversion rates and identify bottlenecks in the sales process.

6. Customer Retention & Referral Generation

● Check in with new members after onboarding to ensure satisfaction.

● Encourage referrals by offering incentives.

● Promote special events, challenges, or programs to boost engagement.