Fitness Manager

Assistant Fitness Manager & Fitness Manager – Job Description

*Company:* Fitness First and Golds Gym

*Location:* Ambience Mall Gurgaon, Dwarka and Golds Gym Sec 67 Gurgaon

*Department:* Fitness / Operations

Role Overview

The Assistant Fitness Manager supports the Fitness Manager in overseeing the *daily operations of the fitness department, ensuring **excellent member experience, trainer performance, and achievement of personal training revenue targets*.

Key Responsibilities

 1. Team Management

* Assist in *recruiting, onboarding, and training personal trainers and fitness staff*.

* Schedule trainers’ shifts and ensure proper floor coverage.

* Monitor trainer performance, productivity, and service quality.

* Conduct regular *team meetings and skill development sessions*.

 2. Member Experience

* Ensure members receive *high-quality fitness guidance and support*.

* Handle member queries, complaints, and feedback professionally.

* Promote *member engagement programs*, fitness challenges, and workshops.

 3. Personal Training Sales

* Support the team in achieving *monthly PT revenue targets*.

* Conduct *fitness assessments and consultations* for new members.

* Assist trainers in *closing personal training packages*.

4. Fitness Floor Operations

* Ensure *equipment safety, cleanliness, and maintenance*.

* Maintain discipline and professional conduct on the gym floor.

* Ensure trainers follow *standard operating procedures (SOPs)*.

 5. Administrative Duties

* Maintain trainer schedules, PT sales reports, and member progress tracking.

* Assist in *club audits, compliance checks, and documentation*.

* Support marketing initiatives and club events.