Front Desk Administrator

We are seeking a highly organized and customer-focused Front Desk Receptionist & Administrative Coordinator to manage our front office operations. This is a pivotal role that combines traditional receptionist duties with key administrative tasks in billing, sales support, and purchasing. The ideal candidate will be a resourceful problem-solver with excellent communication skills and a keen eye for detail.

1. Front Desk & Reception:

• Greet visitors, clients, and vendors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Schedule and coordinate meetings and appointments as needed.

2. Billing & Invoicing:

• Assist in the preparation and issuance of customer invoices and statements.
• Process incoming payments (cash, check, credit card) accurately and securely.
• Follow up on outstanding accounts receivable and manage basic collections communication.
• Maintain organized and up-to-date financial records and files.

3. Sales & Purchasing Support:

• Sales Support: Process customer orders, prepare sales quotes, and update customer records in the system.
• Purchasing Support: Place orders for office supplies and other necessary inventory as directed.
• Receive and verify purchased goods, and process related invoices for payment.
• Maintain inventory levels for office and kitchen supplies.

Qualifications & Skills:

• Proven experience as a Receptionist, Front Office Representative, or similar role, with experience in billing or administrative duties.
• Proficiency in MS Office (especially Excel and Word) and experience with office software (e.g., ERP systems, accounting software).