Furniture Sales Associate

Job Title: Furniture Sales Associate

Join Craftkala, a growing brand specializing in handcrafted, Indian-inspired furniture, to help customers find perfect home solutions.

# Key Responsibilities

- Respond promptly to inbound customer inquiries via phone, email, WhatsApp, or website chat, understanding their space, style, and budget needs [conversation history].

- Recommend tailored furniture options from our collection, such as sofas, beds, or dining sets, by offering design consultations and virtual visualizations.

- Generate quotes, follow up on leads, close sales, and coordinate with production/delivery teams for seamless order fulfillment.

# Required Skills and Qualifications

- 1-2 years in sales, customer service, or furniture retail; knowledge of home decor trends a plus.

- Strong communication and listening skills to convert inquiries into sales, with comfort using digital tools like WhatsApp and CRM software.

- Based in or near Gurugram, Haryana; ability to visit client sites occasionally for measurements.

# What We Offer

Competitive salary plus sales incentives, flexible hours supporting e-commerce growth, and training on Craftkala's unique product line.