Guest

Role & responsibilities

• Greet and attend clients at the Boutique (Salon).
• Conduct consultations to understand clients' needs and preferences.
• Conduct client consultations, and engage in upselling and cross-selling of services and products.
• Address questions and resolve complaints effectively.
• Manage incoming and outgoing calls.
• Handle appointment booking, artist assignments, billing, and cash management.
• Oversee daily opening and closing procedures for the Boutique (Salon).
• Manage day-to-day administrative tasks.

Preferred candidate profile

• 2+ years of experience in Client relationship management in Luxury Or Premium retail stores specializing in beauty, wellness, high-end product, aviation or hospitality industry.
• Excellent customer service.
• Positive, creative, and enthusiastic personality with excellent communication skills.
• High on energy, detail oriented, organized and a drive to succeed.