HR Manager

Job Title: HR Manager – Employee Engagement & People ExperienceIndustry: Logistics / Supply Chain

Job PurposeThe HR Manager will be responsible for managing employee engagement, welfare, and all employee-related HR matters within the organization. This role focuses on building a positive work culture, improving employee satisfaction and retention, and ensuring effective HR support—without involvement in day-to-day operational decision-making.

• Key ResponsibilitiesEmployee Engagement & CultureDesign and implement employee engagement initiatives to improve morale, motivation, and retention
• Conduct employee surveys, feedback sessions, and engagement activities
• Promote company values and a positive workplace culture across all locations
• Plan and execute employee events, recognition programs, and communication initiatives
• Employee RelationsAct as the primary point of contact for employee concerns, grievances, and welfare issues
• Handle disciplinary processes, conflict resolution, and grievance management in line with company policies
• Ensure fair, respectful, and consistent treatment of employees
• HR Policies & Employee SupportDevelop, implement, and communicate HR policies and procedures
• Ensure policies are applied consistently and transparently
• Provide guidance to employees on HR-related matters including leave, attendance, benefits, and conduct
• Performance & Development SupportCoordinate performance appraisal processes (administrative and facilitation role only)
• Identify training and development needs related to soft skills, leadership, and employee wellbeing
• Support career development and internal mobility initiatives
• Compliance & HR AdministrationEnsure compliance with labor laws and statutory requirements
• Maintain accurate employee records, contracts, and HR documentation
• Support audits and reporting related to HR and compliance
• Management & Advisory RoleAdvise managers on employee engagement, communication, and people-related best practices
• Support leadership in managing teams effectively without direct involvement in operations or productivity decisions
• Scope & Boundaries of the RoleThis role does not participate in operational planning, production targets, routing, scheduling, or logistics execution.
• HR’s role is limited to employee engagement, relations, policy, and compliance matters only.
• Qualifications & ExperienceBachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• 5+ years of HR experience with strong exposure to employee engagement and relations
• Experience in logistics, transportation, or industrial environments preferred
• Key Skills & CompetenciesStrong interpersonal and communication skills
• Empathy, confidentiality, and conflict management expertise
• Ability to build trust with employees and management
• Strong understanding of labor laws and HR policies