Installation Engineer

The Smart Home Installer is responsible for the complete lifecycle of system deployment at customer sites—from site survey and installation to commissioning, client training, and after-sales support. You will be the face of Youtomatic at customer installations, ensuring every system is installed to specification, configured correctly, and the client is confident in operating their smart home solution.

Key Responsibilities

•       Conduct site surveys and assess wiring, load configurations, and infrastructure requirements for Youtomatic's product lineup

•       Install, configure, and test TAC (touch panel control), TOQ (retrofit smart switches), retrofit relay modules, sensors, and other core components

•       Commission systems and validate all controls, automations, and integrations (including Zigbee mesh, RF/IR, and gateways) are functioning correctly

•       Train clients on system operation, including mobile app access, scheduling, automations, and basic troubleshooting

•       Respond to post-installation support calls and perform warranty repairs or adjustments

•       Document installations with photographs, site reports, and commissioning notes; maintain accurate records in CRM

•       Coordinate with Project Manager on timeline, material requirements, and scope changes

•       Follow all safety protocols, electrical code compliance, and Youtomatic standard installation procedures

Required Technical Knowledge

•       Youtomatic Product Ecosystem: TAC (touch control panels), TOQ (retrofit smart switches), Layer (retrofit relay modules), Lume (LED controllers), Aware (sensors), Reach (IR/RF controllers), Convergia gateways

•       Zigbee mesh networking, commissioning, and troubleshooting

•       Electrical wiring, load calculations, and circuit protection

•       AC/DC power distribution for smart home systems

•       Familiarity with mobile apps, cloud dashboards, and automation workflows

Required Skills & Experience

•       3–5 years of experience in home automation, electrical installation, or related field

•       ITI Electrician or equivalent vocational certification (preferred) or proven experience with electrical systems

•       Strong troubleshooting and problem-solving skills

•       Excellent communication and customer-facing skills

•       Comfortable working at heights and in confined spaces

•       Own transportation for travel to customer sites

•       Fluency in Hindi and English; willingness to learn product-specific documentation

Qualifications

•       ITI Electrician or Diploma in Electrical Engineering

•       Prior experience with IoT, smart home, or building automation systems (highly preferred)

•       Basic knowledge of WiFi, Bluetooth, or Zigbee protocols

•       Clean driving record and valid two-wheeler/four-wheeler license

Work Schedule & Expectations

• 6-day work week, Monday to Saturday. Field work may occasionally require early morning starts or evening hours to accommodate customer schedules. Flexibility for emergency after-sales support is expected.

Compensation & Benefits

Competitive salary based on experience. Performance bonus structure tied to installation quality, customer satisfaction, and monthly targets. Health insurance, annual leave, and casual leave as per company policy. Opportunities for training and certification in advanced Youtomatic products.

Success Metrics

•       Installations completed on schedule with zero rework

•       Customer satisfaction rating of 4.5+ out of 5

•       Accurate and timely documentation and CRM updates

•       Proactive identification and resolution of site-level issues