Team Leader - Operations

Majestic Wings

Sector 19, Gurgaon/Gurugram

₹32,000 - ₹38,000 monthly

Fixed

32000 - ₹38000

Earning Potential

38,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

95 applicants

Benefits include: PF, Food/Meals, 5 working days, Two-way cab

Job Description

Need to handle team of 20-25 associates who deals with customer to resolve their queies

Need to look after shrinkage, attrition , AHT etc. KPI's & KRA's of team leader

Job role

Work location

Udyog Vihar Phase V Road, Phase V, Udyog Vihar, Sector 20, Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Success, Customer Support - Operations

Skills

bpo, Customer support, Domestic BPO, Customer queries, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Majestic Wings

Address

Udyog Vihar Phase V Road, Phase V, Udyog Vihar, Sector 20, Gurugram, Haryana, India

Job posted by Majestic Wings

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