Solution Analyst



Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Manager - Solution Architect

With a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.
Inviting applications for the role of Manager- Solution Architect
In this role, you will develop IT infrastructure solutions that enable our Intelligent Operations teams to support the exciting transformation journeys of our customers.
With a solid background in IT core technologies and solution design, you will be the face of Genpact IT organization and work closely with our future and new customers.
In this role, you will:
• Create IT infrastructure solutions that support our global Intelligent Operations services
• Understand and document customer requirements, match them with Genpact IT offerings and standards, and ensure alignment with our IT and Security delivery teams
• Build strong customer relationships
• Lead or take part in customer solution discussions and meetings
• Obtain customer technology solution signoff and ensure smooth handovers to the project management team and support the effective transition of the Operations services to Genpact
• Build IT solutions and commercial proposals as part of Genpact’s commercial pursuits
• Represent the IT organization as a part of the deal team and present the IT infrastructure solution proposal to internal teams and customers
• Respond to prospective customers and internal team requests for supporting documents and create the requested documentation.
Qualifications we seek in you!
Minimum Qualifications
• A bachelor’s degree in computer science, Computer Information Systems, Engineering, Business, or related field or equivalent experience
• Relevant years of experience in an IT environment focused on business process management or core IT infrastructure solution design.
• A strong communicator with the ability to create and shape customer executive-level relationships.
• A good understanding of the application and infrastructure ecosystem in terms of Products and technologies

Preferred Qualifications
• The ability to quickly understand a customer’s IT environment and operations to ensure business and IT alignment.
• Have experience with IT solution development through design workshops, solutioning sessions, or co-creation meetings
• Be self-starting and motivated to work independently or as part of a bigger global project team
• Have strong project management skills with a keen eye for risk analysis and mitigation
• A fluency in spoken and written English

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



IT & Information Security

Role / Category

IT Infrastructure Services

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

About company



Job posted by Genpact

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