Office Assistant

Core Responsibilities and Typical Tasks: Onboarding New Clients: Welcoming new clients and introducing them to the company and its services.

Managing the onboarding process, including scheduling initial meetings, gathering necessary information, and setting expectations.

Building Relationships and Providing Support: Acting as a point of contact for new clients, answering questions, and addressing concerns.

Ensuring Client Success: Identifying potential challenges and proactively addressing them. Working with internal teams to resolve issues and ensure client satisfaction. Implementing feedback to improve the onboarding process Documentation and Record Keeping: Maintaining detailed records of client interactions and onboarding progress. Ensuring adherence to internal policies and procedures. Collaboration Working with the sales, customer success and other teams