Job Description :

Profile – Phone Banking Officer

Role and Responsibilities

• Providing Support to the customer in resolving queries and concern.

• For Captive contact Centre of a premium bank.

• Handles customer inquiries, provides account information, and assists with various banking transactions over the phone.

• Cross selling/upselling/promoting the banking product over the call

Inbound Customer Voice process

Fixed plus Incentives

CTC for Freshers : 20k CTC |Incentives upto 10k 

CTC for Experienced: 28k CTC |Incentives upto 10k depends on interview 

Shift Time –

Female – 7:00am to 7:00pm { 8.5 Hrs. Shift)

Male – 11:00am to 8:00 pm/2:30pm to 11:00 pm

1 Rotational weekoff

Location 

Udyog Vihar Phase-5, sector-19 Gurgaon-122008.

Note : Graduation is Mandatory for the profile

CIBIL Score Must be 700

Carry Your CV

Candidate Atleast 6 Months of Experience in Banking product sales

Thanks Regards,

Teamspace financial services.