Presales Executive

About Swastik Shelters

Swastik Shelters is a leading real estate consultancy firm in Gurugram, known for its transparency and commitment to client satisfaction. We provide expert guidance on a diverse portfolio of residential and commercial properties across Delhi NCR. We are expanding our team and seeking a dynamic and motivated Pre-Sales Executive to be the first point of contact for our prospective clients.

The Role:

As a Pre-Sales Executive / Tele sales Executive, your primary responsibility will be to qualify and nurture leads, ensuring a strong sales pipeline for our on-field sales team. You will be the voice of Swastik Shelters, providing initial information, understanding client needs, and building rapport. This role is crucial for our growth and requires a sharp, proactive individual with excellent communication skills.

Key Responsibilities

• Lead Management: Respond promptly to all inbound inquiries from various channels, including phone calls, emails, website forms, and social media.
• Client Communication: Engage with potential clients to understand their property requirements, budget, location preferences, and investment goals.
• Lead Qualification: Accurately qualify leads based on a defined set of criteria to determine their readiness for a site visit or detailed discussion.
• Product Knowledge: Maintain in-depth knowledge of all projects in our portfolio, including their features, pricing, and key selling points.
• CRM Management: Update and maintain the company's CRM system with detailed and accurate information on all client interactions and lead statuses.
• Appointment Setting: Schedule and coordinate site visits and meetings for the on-field sales team with qualified prospects.
• Follow-ups: Nurture leads through consistent and timely follow-ups to keep them engaged and move them down the sales funnel.

Skills & Qualifications

• Proven experience in a tele sales, inside sales, or pre-sales role, preferably within the real estate or a related high-value B2C industry.
• Exceptional verbal and written communication skills in both English and Hindi.
• Strong interpersonal skills with a natural ability to build rapport and trust over the phone.
• A goal-oriented mindset with a strong drive to achieve and exceed targets.
• Proficiency in using CRM software and other sales productivity tools.
• Knowledge of the Gurugram real estate market is a definite plus.
• Bachelor's degree in any field.

What We Offer

• A competitive salary with an attractive incentive structure.
• Extensive training on our processes and real estate market dynamics.
• A collaborative and supportive work environment.
• Significant opportunities for professional growth within the company.

If you are a persuasive communicator with a passion for sales and a desire to succeed in the dynamic real estate sector, we encourage you to apply!