Process Coordinator

We are hiring Process coordinator,

Location - Gurugram sec 37,

Key Result Areas (KRAs) – Sales Process Coordinator

1. Order Processing & Execution

Ensure timely and accurate processing of all sales orders.

Verify order details (product, quantity, pricing, delivery timeline).

Coordinate with production and warehouse for order readiness.

Track orders from confirmation to dispatch and delivery.

2. Sales Coordination & Internal Communication

Act as a coordination point between Sales, Production, Dispatch, and Accounts.

Ensure clear and timely communication of order requirements and changes.

Follow up with concerned teams to avoid order delays.

3. Documentation & MIS Management

Prepare and maintain sales documents (quotations, proforma invoices, sales orders).

Maintain accurate sales MIS, order trackers, and client records.

Share daily, weekly, and monthly sales reports with management.

4. Client & Sales Team Support

Provide order status updates to clients and the sales team.

Assist in resolving client queries related to orders and deliveries.

Support sales representatives with documentation and follow-ups.

5. Billing & Payment Coordination

Coordinate with accounts for timely billing and invoice generation.

Share dispatch and invoice details with sales team and clients.Support payment follow-ups by providing accurate documentation.

6. Process Compliance & Improvement

Ensure adherence to company SOPs and sales processes.

Maintain organized physical and digital records.

Suggest improvements for better sales process flow and efficiency.

7. Data Confidentiality & Accuracy

Maintain confidentiality of sales data and client information.

Ensure accuracy and consistency across all sales-related records.