Job Title: Front Office Executive – Boutique Hotel

Location: Sector 70A, Landmark - Pyramid Fusion Homes

Employment Type: Full-Time

Shift: Rotational, including Night Shifts

About Us:

We are a new, upcoming boutique hotel in Sector 70A featuring 32 elegantly designed rooms, a fully functional kitchen and restaurant, banquet sales, and a scenic terrace space. We pride ourselves on delivering personalized hospitality experiences to our guests.

Job Description:

We are looking for a professional and customer-oriented Front Office Executive to manage our front desk operations efficiently. The ideal candidate should have at least 1 year of experience in a similar role, possess excellent communication skills, and be comfortable working night shifts.

Key Responsibilities:

• Handle check-ins and check-outs efficiently, ensuring a seamless guest experience.
• Manage guest queries, reservations, and complaints with professionalism.
• Process payments and maintain accurate billing records.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Maintain front desk security and ensure compliance with hotel policies.
• Assist with banquet sales inquiries and bookings.
• Maintain and update guest records in hotel management software.

Requirements:

• Minimum 1 year of experience in a front office or customer service role in the hospitality industry.
• Proficiency in hotel management software (e.g., PMS, Opera, IDS, or similar).
• Ability to speak, read, and write basic English fluently.
• Excellent communication and interpersonal skills.
• Willingness to work night shifts and rotational schedules.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary package
• Growth opportunities within the hotel
• Employee discounts on hotel services
• Friendly and professional work environment

If you are passionate about hospitality and customer service, we invite you to apply!

To Apply:

Send your resume to millenium70a@gmail.com or contact us at +91-9871212151.