Receptionist / Front Office Executive

·        Greet and welcome guests as soon as they arrive at the clinic.

·        Direct visitors to the appropriate person.

·        Answer, screen and forward incoming phone calls.

·        Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).

·        Provide basic and accurate information in-person and via phone/email.

·        Receive, sort and distribute daily mail/deliveries.

·        Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

·        Order front office supplies and keep inventory of stock.

·        Update calendars and schedule appointments.

·        Keep updated records of office expenses and costs.

·        Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.