Receptionist / Front Office Executive

Greet and welcome clients in a friendly and professional manner

Manage studio appointments, class bookings, and cancellations

Handle incoming calls, emails, and walk-in inquiries

Maintain client records and update databases accurately

Process payments, invoices, and maintain billing records

Ensure the reception area is clean, organized, and presentable

Coordinate with instructors regarding class schedules and client requirements

Assist in promoting studio services, memberships, and packages

Handle client feedback and escalate concerns when necessary