Relationship Managers – Tele Sales

Relationship Manager – Tele Sales

Role: We are looking for Relationship Managers – Tele Sales who believe in and maintain long-term relationship with Micro, Medium and Small Enterprise customers and go an extra mile in on-boarding new customers and retaining old ones.

Key Tasks:

• To work as part of the team engaged in loan processing of applications received through channel partners.
• Own and manage end to end loan origination process from sourcing to disbursal.
• Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case.
• Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing.
• Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement.
• The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal.
• Calling the customer and letting them understand the loan procedure from lead to disbursal
• Timely completion of tasks assigned for the day.
• Meet the TAT benchmarks on loan processing.
• Be an advisor to the client.

Great Fit:

• Fresher with excellent communication skills and from finance background (Masters in Finance/B. Com)
• 6 months to 1 year of experience from financial services (Banks/NBFC) in sales, managing the entire journey of the customer from lead generation till disbursement.
• Hands-on selling services to customers.
• Maintain regular and reliable work attendance
• Excited to earn incentives.