Restaurant Manager

Key Responsibilities:

               1.           Operational Management

               •            Managing daily store operations and ensuring smooth functioning.

               •            Maintaining inventory levels, stock replenishment, and minimizing shrinkage.

               •            Ensuring compliance with company policies, procedures, and standards.

               2.           Team Leadership

               •            Recruiting, training, and supervising staff.

               •            Assigning duties, scheduling shifts, and evaluating employee performance.

               •            Motivating the team to meet sales targets and deliver excellent service.

               3.           Customer Service

               •            Ensuring a positive customer experience and handling escalations.

               •            Addressing customer inquiries, complaints, and feedback professionally.

               4.           Sales and Profitability

               •            Driving sales by implementing promotions, cross-selling, and upselling techniques.

               •            Monitoring sales performance and achieving profitability targets.

               5.           Visual Merchandising

               •            Ensuring the store layout is attractive and aligns with brand guidelines.

               •            Maintaining cleanliness and organization of the store.

               6.           Reporting and Analysis

               •            Preparing sales reports, analyzing performance, and forecasting trends.

               •            Providing feedback and insights to senior management.

               7.           Safety and Compliance

               •            Ensuring store safety standards are met.

               •            Complying with legal and organizational requirements.

Assistant Store Manager: Assists the Store Manager in daily operations and steps into managerial duties as needed.

Store Manager: Fully accountable for store performance, leading the team, and reporting to regional or area managers.