Role & responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.