Service Maintenance Supervisor

Job Title: Maintenance Supervisor – Healthcare Infrastructure Primary Role The Maintenance Supervisor is responsible for safe, continuous, and compliant operation of healthcare infrastructure, ensuring all medical and non-medical systems function reliably with minimal downtime while meeting hospital safety, infection control, and regulatory standards.

• Key Responsibilities
• 1. Facility & Infrastructure Maintenance Supervise preventive and corrective maintenance of hospital buildings and utilities.
• Ensure proper upkeep of wards, OPDs, ICUs, OTs, labs, CSSD, and isolation areas.
• Monitor civil works, minor repairs, painting, waterproofing, doors, partitions, and flooring.
• 2. MEP Systems Supervision Oversee maintenance of Electrical systems (HT/LT panels, DG sets, UPS, lighting).
• Supervise HVAC systems (AHUs, chillers, VRV/VRF, exhaust & pressurization systems).
• Monitor Plumbing & drainage systems, STP/ETP, water supply, and hot water systems.
• Ensure uninterrupted functioning of Medical Gas Pipeline Systems (MGPS).
• 3. Medical & Support Systems Coordinate maintenance of nurse call systems, pneumatic tube systems, BMS, fire alarm systems, and access control systems.
• Ensure medical support systems meet NABH, JCI, and local statutory requirements.
• Coordinate with biomedical teams for infrastructure-linked medical equipment.
• 4. Preventive Maintenance Planning Prepare and implement Preventive Maintenance Schedules (PMS).
• Maintain records of daily, weekly, monthly, and annual maintenance activities.
• Conduct regular inspections to identify risks before breakdowns occur.
• 5. Safety, Compliance & Infection Control Ensure compliance with hospital safety protocols, fire safety norms, and statutory regulations.
• Enforce infection control practices during maintenance activities.
• Coordinate mock drills and safety audits as per hospital policy.
• Ensure use of proper PPE and safety procedures by maintenance staff.
• 6. Team Management & Coordination Supervise technicians, electricians, plumbers, HVAC staff, and contract workers.
• Allocate manpower efficiently for shifts and emergency calls.
• Train staff on healthcare-specific maintenance practices.
• 7. Vendor & AMC Management Coordinate with OEMs, AMCs, and service vendors.
• Verify service reports, work completion, and spare parts usage.
• Assist in finalizing maintenance contracts and service agreements.
• 8. Emergency & Breakdown Handling Respond immediately to critical breakdowns affecting patient care.
• Ensure rapid restoration of services during power failure, HVAC failure, or MGPS issues.
• Maintain emergency contact lists and escalation protocols.
• 9. Documentation & Reporting Maintain logs for equipment uptime, breakdowns, and corrective actions.
• Prepare daily, weekly, and monthly maintenance reports.
• Assist management during NABH/JCI audits and inspections.
• 10. Cost Control & Resource Optimization Monitor maintenance expenses and optimize resource utilization.
• Recommend upgrades, replacements, or energy-saving initiatives.
• Reduce downtime and prevent costly emergency repairs.