Social Media Executive And TeleCaller

Mandatory: Very Fluent English speaking ability

Should have great convincing skills to upsell and cross sell products and services

Fixed Weekly off Sunday, 6 days weekly working. office operating timing: 10am - 7pm

Dress Code: Western Business Formals Only

Posting company products and services on instagram, facebook, linkedin and other social platforms

replaying to all messages on various social platforms

You will also discuss with potential customers to inform them of the company’s offerings and services. ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. You will also also carry out the following tasks

Interacting via various channels, such as live chat, emails, social media and direct calls

Modifying sales pitches in response to customer demand

Acquiring and retaining contact information databases

Put forward suggestions in accordance with the requirements of the consumer

Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

you will be also responsible for gathering leads and generating sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions