Store Manager

A Store Manager oversees all daily store operations, from staff hiring/training and sales strategy to inventory control and customer satisfaction, ensuring the store runs smoothly, profitably, and meets company goals. Key duties include motivating teams, managing budgets, handling customer issues, maintaining store appearance, analyzing sales, and ensuring compliance with policies and safety standards.  

Key Responsibilities:

• Team Leadership: Recruit, hire, train, schedule, supervise, and evaluate employees; foster a positive environment and resolve conflicts. 
• Sales & Profitability: Develop and implement sales strategies, set targets, analyze sales data, and drive revenue growth. 
• Customer Service: Ensure excellent service, handle complaints professionally, and build customer loyalty. 
• Inventory Management: Monitor stock levels, order merchandise, manage stocktaking, and minimize losses. 
• Operations & Compliance: Maintain store appearance, manage budgets, ensure health/safety compliance, and handle administrative tasks. 
• Merchandising: Arrange displays, implement promotional materials, and coordinate with marketing. 

Core Skills Needed:

Leadership & Motivation, Communication & Interpersonal Skills, Problem-Solving, Financial Acumen, and Organizational Skills. 

Typical Duties (Summarized):

• Lead and motivate staff to achieve sales targets.
• Manage budgets and financial reporting.
• Oversee daily store opening/closing and operations.
• Handle customer inquiries, issues, and feedback.
• Ensure stock levels meet demand.
• Implement marketing and visual display plans.
• Maintain store security and operational standards.