Telesales Executive

Key Responsibilities:

Make outbound calls to potential customers from provided leads and databases.

Engage customers in conversation to understand their needs and pitch relevant products/services.

Explain the features and benefits of products and services to persuade customers to make a purchase.

Follow up on leads and convert them into sales.

Maintain accurate records of all customer interactions in the CRM.

Achieve or exceed monthly sales targets and KPIs.

Handle customer objections and negotiate terms of sales.

Provide exceptional customer service and resolve any queries or complaints.

Work closely with the sales and marketing teams to improve lead generation and customer acquisition strategies.

Keep up-to-date with product knowledge and market trends.