Application SME

Role Responsibilities:

•            Service Management: Oversee and manage the end-to-end application delivery across various platforms (Java J2EE, Microsoft, SAP, etc.).

•            Governance & Compliance: Ensure all application managed services are compliant with organizational policies, data privacy regulations, and security standards.

•            Automation: Build and configure automation tools to optimize application monitoring, deployment, and support processes.

•            Solutioning & Architecture: Solution application related RFPs and Bids from an end-to-end perspective and create enterprise architecture solutions.

Skills & Experience:

•            Act as the SME for application development, solutioning, maintenance, and optimization, providing direction and guidance to development and support teams.

•            Expertise in DevOps practices and automation tools (e.g., Jenkins, Ansible). Experience in managing large-scale enterprise systems

•            Proven experience in Agile development methodologies.

•            Strong orientation in Enterprise Architecture.

•            Certifications in Java, Microsoft technologies, TOGAF are highly desirable.

•            Experience with tools like ServiceNow, JIRA or similar for monitoring, delivery and service management.

•            Experience working in cloud-based environments (AWS, Azure) is a plus.

•            Strong understanding of SAP and other ERP platforms would be preferred.

•            Bachelor’s degree in computer science, Information Technology, or related field.

•            12+ years of experience in managing application services for enterprise systems with strong expertise in Java J2EE, Microsoft (e.g., .NET), and SAP platforms.

•            Proven experience with application lifecycle management, from development to deployment and post-production support.

•            Hands-on experience with incident, problem, release and change management processes.