Learning Solutions Assistant Manager

Kpmg India Services Llp

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Business Consulting Learning Solutions Assistant Manager

Description

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Responsibilities

The key responsibilities of the role include:

1) Defining and giving recommendations on how a change framework should be deployed on a specific project / programme of work, based on the GBS change methodology

2) Delivering the change management for large strategic change projects, including transformations and digitalization. Working as a key member of global and strategic change projects to support delivery of programmes on time and in the absence of any major issues resulting from poor change management. This is likely to involve:

Conducting case for change
Conducting change impact assessment
Conducting stakeholder analysis
Delivering stakeholder engagement activities
Delivering communication-related activities, incl. producing communication materials
Delivering training-related activities

3) Work with the impacted project team to design and deliver effective internal and external communications to influence, educate and inform employees impacted by the change, by leading the way in digital communications and compelling story-telling.

Qualifications

Bachelor’s Degree in the relevant field
Fluent written and spoken English
Skilful in leading and managing change (cultural, process and behavioural) gained from delivery of complex business or people change projects
Understanding externally recognised change tools and theories
Proven track record managing multiple stakeholders effectively
Experience managing virtual teams across multiple geographies
Experience of working in fast-paced, high-demand, delivery-oriented environments
Expert facilitator, able to manage stakeholders at all levels from the leadership team to staff level. Able to interact with all levels of the organization to help guide individuals through the change of large projects
Relationship builder, able to quickly build trust based (rather than transactional based) relationships with multiple stakeholders
High degree of interpersonal and influencing skills
Strong, creative writer with an understanding of emerging communication trends and technology
Strong digital fluency and familiarity using various digital channels (e.g. SharePoint, Yammer, Teams Live Events) and a variety of digital storytelling techniques (e.g. video editing, podcasts, graphic design, etc.)