Business Operations Analyst - Meetings & Events Audit

Business Operations Analyst

Job Title - Business Operations Analyst

Management Level: CL11

Location: Gurugram

Must have skills: Cvent, Attention to Detail

Good to have skills: Audit, Meeting Planning, Reporting, MS Excel

Job Summary:
Mobility operates one of the world's largest corporate travel programs, covering business travel, assignments, and events. We deliver a world-class service to our customers, allowing them to focus on what matters most.

The Meetings & Events Audit team will be responsible for auditing the meetings and events data ensuring that it is compliant with the global M&E guidelines and processes. On top of what is already added to the Meeting Request Form the team will be responsible for executing event reconciliation and closeout, which is a new scope for this role. The member will be responsible for entering actuals to the budget module within Cvent post reconciliation. The role will be 100% dedicated to event audits.

Roles & Responsibilities:

• End to end event and budget audit management.
• Supporting global Centre of Excellence planning and Event execution planning teams
• Post event reconciliation and budget actuals entry
• Manage event technology-related support, compliance, and reporting.​
• Management of budgets, invoice reconciliation and payments

• Build and configure event websites and registration portals based on event requirements.

• Ensure all meeting request entries align with compliance and the latest policies

Professional & Technical Skills:

• At least 2 years of working knowledge of Cvent
• Strong written & verbal communication skills, including advanced PowerPoint & Excel
• Excellent attention to detail
• Ability to identify trends and simplify complex themes
• Proven teaming skills and ability to work with large and complex global teams
• Strong Stakeholder Management
• Experience of Change Management; Process Design / Process Improvement

Additional Information:

• Knowledge of any additional Event technology apart from Cvent would be an added benefit
• Experience in a cross-border role, successfully managing multiple complex projects at a global level
• Outstanding communication skills
• Cvent certifications would be an added advantage

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