Business Process Architect

Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Account Management
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Business Process Architect, you will analyze and design new business processes to create documentation for implementing new processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities: - Expected to be a SME with deep knowledge and experience. - Should have Influencing and Advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Develop innovative strategies to enhance business processes. - Collaborate with stakeholders to identify process improvement opportunities. - Lead process design workshops and facilitate process mapping sessions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Account Management. - Strong understanding of customer relationship management (CRM) systems. - Experience in process modeling and optimization. - Knowledge of business process reengineering methodologies. - Familiarity with project management principles. Additional Information: - The candidate should have a minimum of 15 years of experience in Account Management. - This position is based at our Gurugram office. - A 15 years full-time education is required.