Content Developer

Content Developer II

Job Title:

Content Developer II

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:
• Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies
• Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools
• Apply instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to structure learning experiences across various modalities—eLearning, instructor-led, virtual, and blended.

Key skills & knowledge:
• Create storyboards, scripts, assessments, facilitator guides, and job aids.
• Collaborate with SMEs and project managers to ensure content accuracy, relevance, and timeliness.
• Incorporate user feedback, performance metrics, and industry best practices to continuously improve learning content.
• Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
• Manage multiple content development projects while maintaining quality and deadlines.

Educational Qualification: Undergraduate/Graduate
Excellent communication skills

Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are

Location:

IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Potential Use of Artificial Intelligence (AI) in Hiring

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.