Customer Service Associate

Skill required: Language Translation - Customer Service
Designation: Customer Service Associate
Qualifications:Any Graduation/Under Gradudate
Years of Experience:1 to 3 years
Language - Ability:Italian - Mastery
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Accounts Payable Processing team is responsible for developing, implementing, overseeing, and supporting all activities related to accounts payable. This includes applying appropriate processes, policies, and systems to ensure efficiency. The team handles the accurate and timely billing and processing of invoices, including both purchase and non-purchase invoices, manages payments, and performs bank reconciliations. Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for? •Invoice Processing •Written and verbal communication •Agility for quick learning •Ability to perform under pressure •SAP FI Accounts Payable
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts