Customer Success Executive

Key Responsibilities:

1. Client Onboarding: Ensure seamless onboarding and align client goals with product offerings.
2. Lead Management: Check delivery of all the campaigns everyday without fail.
3. Client Engagement: Build and maintain strong client relationships through regular communication and review meetings.
4. Escalation Handling: Address client concerns promptly, providing effective resolutions.
5. Campaign Optimization: Collaborate with clients to enhance campaign performance.

Requirements:

1. Bachelor's degree in any field.
2. Minimum 1 year of experience in Customer Success Management (CSM).
3. Ability to work effectively with cross-functional teams.
4. Candidate should be proficient in MS Excel.
5. Excellent communication and interpersonal skills.

(Delhi NCR candidates preferred)

Interested candidates can also share their resume on simran.pandita@collegedunia.com